At OxelWear, we are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR).
📌 Who We Are
This website is operated by MonarchWear.
For any privacy-related inquiries, please contact:
📩 info@oxelwear.com
📊 Information We Collect
We may collect the following personal data:
🧾 Personal Information
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Name
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Email address
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Phone number
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Billing and shipping address
💳 Payment Information
Payments are securely processed by third-party providers (e.g. Stripe, PayPal).
👉 We do not store or have access to full payment details.
🌐 Usage Data
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IP address
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Browser type
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Pages visited
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Time spent on site
🎯 How We Use Your Data
We use your data to:
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Process and deliver your orders
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Provide customer support
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Communicate updates about your order
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Send marketing communications (only with your consent)
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Improve our website and services
⚖️ Legal Basis for Processing
We process your data based on:
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Contractual necessity (processing orders)
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Consent (marketing and cookies)
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Legitimate interest (fraud prevention and service improvement)
📤 Sharing Your Data
We may share your data with:
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Payment providers
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Shipping and logistics partners
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Analytics and marketing tools
👉 We never sell your personal data.
⏳ Data Retention
We retain your data only as long as necessary:
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Order data: up to 6 years (legal obligations)
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Marketing data: until you withdraw consent
🔐 Data Security
We use secure technologies (including SSL encryption) to protect your data.
🍪 Cookies
We use cookies to enhance your browsing experience.
You can:
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Accept or reject cookies
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Manage preferences through your browser
👤 Your Rights
Under UK GDPR, you have the right to:
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Access your data
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Correct inaccurate data
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Request deletion
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Restrict processing
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Object to processing
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Request data portability
To exercise your rights:
📩 info@monarchwear.uk
🔄 Changes to This Policy
We may update this policy at any time.
Changes take effect immediately upon publication.