These Terms and Conditions govern your use of the website https://oxelwear.com and the purchase of products from Oxel Wear.
1. Company Information
This website is operated by Oxel Wear.
For any inquiries, please contact:
📩 info@oxelwear.com
2. Products
We make every effort to ensure that product descriptions and images are accurate.
However, slight variations may occur.
3. Orders
By placing an order, you agree to these Terms and Conditions.
We reserve the right to refuse or cancel orders in cases of suspected fraud or disputes.
4. Pricing
All prices are displayed in GBP (£) and include applicable taxes where required.
Shipping costs are calculated at checkout.
5. Payment
Payment must be made at the time of purchase.
All transactions are processed securely via trusted payment providers (e.g. Stripe, PayPal).
6. Shipping & Delivery
Estimated delivery times are provided on our Shipping Policy page.
Delays may occur due to factors beyond our control (e.g. logistics, customs, peak seasons).
7. Right to Cancel (14 Days)
Under UK Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your goods.
Full details are outlined in our Returns & Refund Policy.
8. Returns & Refunds
Due to our international logistics model, we may not require physical returns.
Depending on the situation, we may offer:
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Partial refund
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Full refund
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Replacement product
9. Liability
We are not liable for damages resulting from misuse of products.
Nothing in these Terms excludes your statutory rights under UK law.
10. Privacy
Your personal data is handled in accordance with our Privacy Policy (UK GDPR compliant).
11. Changes to Terms
We reserve the right to update these Terms at any time.
Changes take effect immediately upon publication.
12. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the jurisdiction of UK courts.